Introduction
Prize Link Limited ("we", "us", "our") is committed to protecting the privacy of our website visitors and service users. This policy outlines how we handle your personal data on Prize.link and your associated rights.
This policy applies where we act as a data controller regarding the personal data of our website visitors and service users; this means we determine the purposes and means of the processing of personal data.
We utilise cookies on our website. Except for necessary cookies, we will request your consent for our use of cookies when you first visit our website.
In this policy, "we", "us" and "our" refer to PRIZELINK LTD. We refer to the 3rd party we work with to provide the event as the "host"
1. How we use your personal data
1.1. Usage Data
We process data about your use of our website and services ("usage data"). This may include your IP address, geographical location, browser type and version, operating system, referral source, visit length, page views, and navigation paths. This data helps us analyse and improve our website and services.
1.2. Account Data
Your account data may include your name, email address, and telephone number, which we process to manage our website, provide services, ensure security, maintain backups, and communicate with you, including notifying winners via telephone.
1.3. Profile Data
This might include your name, contact details, and entries in competitions, processed for managing entries and informing winners.
1.4. Transaction Data
Includes details about payments to and from you and other transaction details made through our website, necessary for the fulfilment of purchases of goods or services. Our Payment Processing Partner is Viva, for more details on their Privacy and Terms of Use, please visit https://www.viva.com/en-eu/privacy-notice and https://www.viva.com/en-eu/terms-portal.
1.5. Communication Data
This covers information sent through our website, such as contact form messages or email communications, used for correspondence and record-keeping. Our Email Processing Partner is Postmark, for more details on their Privacy and Terms of Use, please visit {{INSERT LINK}}.
2. How we use your personal data and when we share it with others
We may disclose your data to our insurers, professional advisers, agents, suppliers, or subcontractors as reasonably necessary for the purposes set out in this policy.
In this Section 2 we have set out:
- the general categories of personal data that we may process;
- [in the case of personal data that we did not obtain directly from you, the source and specific categories of that data];
- the purposes for which we may process personal data; and
- the legal bases of the processing.
We collect and process data regarding your interaction with our website and services ("usage data"). This includes information such as your IP address, geographical location, the type and version of your browser, operating system, referral source, duration of visit, page views, and navigation paths on the site, in addition to the timing, frequency, and pattern of your usage. We utilise Google Analytics and StatCounter to gather this usage data. The purpose of processing this data is to analyse the usage of our website and services, which helps us to monitor and enhance their functionality. The legal basis for this processing is our legitimate interests in optimising our website and service offerings.
We process the personal account information you provide ("account data"), which includes your name, email address, and telephone number. You supply this data directly to us. We use this account data to manage and operate our website, deliver our services, ensure the security of our platforms, maintain our database backups, and communicate with you. Should you provide a telephone number, it may be used by us or our partners to contact you in case you win a competition. The processing of this data is necessary for the performance of a contract to which you are a party, or to take steps at your request before entering into a contract.
We may collect and use information that you provide in your personal profile on our website ("profile data"). This profile data may include details such as your name, country, city, profile picture, gender, biography, and website URL. We process this information to enable and monitor your access to and use of our website and services. The processing of this data is based on your consent.
We may process the information you submit for publication on our website or through our services ("publication data"). This publication data is used to facilitate the publication process and manage our website and services effectively. The processing of this data is necessary for the performance of a contract between you and us, or to take steps at your request prior to entering into a contract.
We may process data associated with our customer interactions, known as "customer relationship data." This may include your name, employer, job title, contact information, and any details from communications between you, your employer, and us. This data is provided by you or your employer. We use this customer relationship data to manage our customer relationships effectively, communicate with customers, maintain records of these communications, and promote our products and services. The processing of this data is based on our legitimate interests in the proper management of our customer relationships.
We may process information related to transactions you conduct with us or through our website, referred to as "transaction data." This includes your contact information, payment card details, and the specifics of the transaction. We use this transaction data to fulfill the delivery of goods and services you've purchased and to maintain accurate records of these transactions. The processing of this data is necessary for the performance of a contract between you and us, or to take steps at your request before entering into such a contract. It is also based on our legitimate interests in effectively managing our website and business operations.
We may process the information you provide when you sign up for our email notifications or newsletters, referred to as "notification data." This data is used specifically to send you the relevant updates and communications. The processing of this notification data is based on your consent.
We may process any personal data mentioned in this policy when it's necessary for the establishment, exercise, or defense of legal claims, whether this occurs during court proceedings or through administrative or out-of-court procedures. The processing of this data is based on our legitimate interests, specifically for protecting and asserting the legal rights of our company, your legal rights, and the legal rights of others.
Beyond the specific reasons for processing your personal data as outlined in this policy, we may also process any of your personal data when such processing is required to comply with legal obligations we are subject to, or to protect your vital interests or the vital interests of another individual.
3. Providing Your Personal Data to Others
Professional Advisers: We may share your personal data with our professional advisers as necessary to manage risks, obtain professional advice, or handle legal claims. This includes sharing information for court proceedings or administrative and out-of-court procedures.
Payment Services: Financial transactions on our website and services are managed by our payment service providers, including Viva Payment Services S.A. We share transaction data with these providers as necessary to process payments, issue refunds, and handle related complaints or queries. For details on their privacy policies and practices, please visit www.vivawallet.com/terms-conditions.
Prize Draw Hosts: We may disclose your personal data to the hosts of the events you participate in on our website. This disclosure is limited to the data necessary for administering the draws, notifying winners, fulfilling the prizes and the marketing needs of the event host.
Legal and Vital Interests: In addition to the specific disclosures mentioned above, we may also disclose your personal data when required for legal compliance, to protect your vital interests or the interests of another person, or for establishing, exercising, or defending legal claims, in both court and administrative procedures.
4. Retaining and deleting personal data
Personal data will be retained only for as long as necessary for the purposes we process it for, respecting our legal obligations.
5. Security of personal data
We take appropriate technical and organisational precautions to secure your personal data and prevent loss, misuse, or alteration.
6. Amendments
We may update this policy periodically and will notify you of significant changes.
7. Your rights
You have rights under data protection law, including the right to access, correct, erase, or restrict the processing of your personal data.
8. Our details
Company Name: PRIZELINK LTD
Company Address: 2nd Floor College House, 17 King Edwards Road, Ruislip, London, United Kingdom, HA4 7AE
Registration Number: 15612512
For more detailed information on how we manage and process your personal data, visit Prize.link.
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